Returns & Exchanges

We want our customers to be happy with the planter that they ordered. If you are not satisfied with your order within the first 15 days of receiving your product, please send an email to office@datumdesignstudio.com and we will assist you promptly.

Please note: Due to the nature of wood grains and colour your planter may not be identical to the item pictured on the Datum Design Studio website. Colour/ grain dissatisfaction is not a valid reason for an exchange.

Cancellations: Since each piece is made to order. We can only accept cancellations within 24 hours of the time of ordering.